Receptionists perform administrative tasks, such as answering phones, receiving visitors, and providing general information about their organization to the public and customers.
General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.
Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.
Administrative services managers plan, direct, and coordinate supportive services of an organization. Their specific responsibilities vary, but administrative service managers typically maintain facilities and supervise activities that include record-keeping, mail distribution, and office upkeep.
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